Shipping
Returns
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Prime Design ships across the United States, we package and ship all coolers from Norfolk, Virginia. Shipping prices are based on the size and weight of the cooler also the supplies to package it, if the shipping cost is lower than what you have paid you will be reimbursed the difference, and if the price is more Prime Design covers the cost (unless you require less than 5-day shipping).
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Please give up to 7 days for cooler to arrive after it has been shipped
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Tracking numbers are given to locate your package
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Message for questions about expedient shipping prices
Prime Design tries to make sure each customer gets exactly what they pictured, if you are not satisfied or the cooler is damaged upon arrival please contact the shop via email.
*There will be no full refunds.*
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